Frequently Asked Questions

Frequently Asked Questions
What is Forex?
The foreign exchange market (forex, FX, or currency market) is a worldwide decentralized over-the-counter financial market for the trading of currencies. The foreign exchange market is the largest and most liquid financial market in the world. Traders include large banks, central banks, currency speculators, corporations, governments, and other financial institutions. The average daily volume in the global foreign exchange and related markets is continuously growing. Daily turnover was reported to be over US $3.98 trillion in April 2010 by the Bank for International Settlements
What is EA (Expert Advisor)?
Expert Advisors (EA) are used to render the trading process automatic allowing to exempt the trader from continuous watching the market. Many professional traders have a big amount of trading systems allowing them to work in different markets and under different conditions. EA is robotic script written in MQ4 language. It can work in the Metatrader 4 trading platform.
I have no experience with Forex Robots. Is it easy to use?
Yes it is easy to use. Volatility Factor is based on a new generation technology that allows you with a few clicks to install, run and start earning money. No need to be professional. Everyone can do it. It is completely hands free and the whole process is 100% automated.
How can I install Volatility Factor? Is it easy?
Yes it is too easy. Just a few steps and you will be ready to use Volatility Factor. You can download detailed installation guide from the download section in the member area. It will guide you through the setup process.
How can I activate my Volatility Factor?
Your copy of Volatility Factor should be activated for your real and demo accounts trough our website. You should login into your Account: and then find the account activation window. Type your account number in the field and click “Activate”. Repeat this procedure for all accounts.
Can Volatility Factor work when I am away?
Yes Volatility Factor can work 24 hours per day from the market opening on Monday to the market closing on Friday. You don't need to monitor you trades. Our EA will do it for you. It will monitor the trades, open and close positions automatically.
What do I need to start trading Forex?
First you need a computer with a minimal hardware configuration and a stable internet connection. Second you need to install Metatrader 4 trading platform. You don't need to have any additional Forex knowledge because our Volatility Factor includes detailed User Guide & Installation Manual.
Can I use Volatility Factor with any broker?
You can use any broker that offers the Metatrader 4 trading platform.
Do you offer free updates?
Yes we offer free updates of our robot. Our development team will not stop improving of the Volatility Factor and make it competitive on the market under actual market conditions.
Does the Robot Trade Every Day?
If there are good conditions for trade (buy or sell) the robot will take the necessary actions. If there are no good conditions the robot will wait for the most suitable moment to open an order.
I don't have much money. What is the minimum amount needed to start trading?
We know that the money are the main question. We know well that many people don't have much money to get started. Our robot is made to be able to trade with a minimum amount of money. The minimum amount depends to your brokerage company too. You can start trading with a small amount as $100-$500. But don't forget the fact that trading with a small amount may be disadvantage because you will only be able to trade the market in small sizes. The recommended capital is $1,000-$5,000 of course you can test it with Demo account first.
Is it possible to run more then one EA (Automatic Trading System) on a single account?
Yes it is possible. Volatility Factor will not touch any other trades.
What timeframe is recommended to use with Volatility Factor?
Volatility Factor is designed to work on M15 time frame.
Do you provide customer support?
Yes we provide customer support. Our support team is working 24/7 for you. If you have any questions about our robot or about our website don't hesitate to contact us.
I cannot open the user guide. What should I do?
To open and see the Volatility Factor User Guide you need to install Adobe Acrobat Reader. It is free, you can download it from Adobe official web site
What is best Demo or Real account at the beginning?
You should always test your Expert Adviser on a Demo account first to check if your broker is compatible with your current Expert Advisor! NEVER trade on Real account without testing on Demo first!
Can I use Volatility Factor on a demo account until I feel comfortable trading on a live account?
Yes you can. You can use Volatility Factor and switch between demo and live trading at any time you wish.
What kind of internet connection and computer hardware do I need?
We recommend to have a stable internet connection and computer hardware, working without interruptions 24 hours a day from the market opening on Monday to the market closing on Friday.
Should I turn off Volatility Factor on weekends?
You don't need to do that. The market is closed on weekends and the Volatility Factor will sleep until Monday.
What will happen if I lose internet connectivity for a short time?
This will not affect the system as long as the internet is reconnected within a short period.
What will happen if my computer lose power or reboot?
You shouldn't worry about that. The trades that are currently open will stay open until the computers power is restored, no new trades will open at this time and the system will resume normal trading as soon as the power is restored. Just start your computer, run the Metatrader again and be sure that your Volatility Factor Expert Advisor is turned on. It will continue trading.